IT support & helpdesk for businesses
An IT helpdesk for your staff: they call or write, and the problem is solved in minutes, not days.
Dedicated technical support for businesses, remote and on-site. One number your employees call whenever something stops working.
What’s included in IT support
- Helpdesk by phone and email
- Troubleshooting for workstations and peripherals
- Account and application setup
- Fast escalation of complex issues
What you get with IT support
Remote support within minutes
On-site visits whenever they are needed
Fixes for Windows, Office and email issues
Response time guaranteed by contract
Frequently asked questions
How quickly do we get help?
We solve most problems remotely within minutes. The maximum response time is set out in your contract.
How do we reach you when a problem comes up?
Phone, email or WhatsApp, whichever is easiest for you. Every request is logged, so nothing gets lost along the way.
Is support capped at a set number of interventions?
No. Monthly packages include support for day-to-day issues, and we do not count the minutes while an employee is stuck.
Do you also help employees who work from home?
Yes. Remote support works exactly the same whether the person is at the office or at home, as long as they have an internet connection.
IT support & helpdesk in your city
Get an IT maintenance quote within 24 hours
Tell us how many workstations and servers you have. We send you a clear plan, with a fixed monthly price and guaranteed response times.